Support

Email support@milkxpro.com and we will get back to you, usually within one business day. Include the app you are using (MilkX Pro or MilkX Client), your username, and a short description of the problem — a screenshot helps.

Common questions

I'm a client — my app says “waiting for a collector”

Your collector links your account from their app (Members → Add / Invite) using your username, or you can send them a link request from the Client app. Entries appear once the link is active.

I forgot my password or username

Use “Forgot password” or “Forgot username” on the login screen; a reset link or reminder is emailed to you.

A milk entry or amount looks wrong

Entries are made by your collector. Ask them to check it — they can correct or void an entry from their app, and your statement will update.

How do I delete my account?

In the app: Settings → Delete account. Without the app: see milkxpro.com/delete-account.

Notifications stopped

Check that notifications are allowed for the app in your phone's settings, then sign out and back in once so the app registers again.