Delete your account
In the app (fastest)
- Open MilkX Pro or MilkX Client and go to Settings.
- Tap Delete account.
- Enter your password to confirm. Deletion is immediate and cannot be undone.
By email (if you can't sign in)
Send an email to support@milkxpro.com with the subject “Delete my MilkX account” from the email address registered on the account, and include your username. We will verify the request with that address and delete the account within 7 days, then confirm by email.
What is deleted
- Your login, name, email, phone number and password.
- Push notification tokens for your devices.
- Links between your account and any collector or client accounts, and pending invites.
- For a collector account: the collector's entire business dataset — clients, entries, payments, rates, statements — and the accounts of their team members.
What is kept
- For a client account: entries, payments and statements that a collector recorded against your account stay in that collector's books, because they are the collector's own business records. They are no longer connected to any login.
- Server logs are kept for a limited period for security purposes and then deleted.
Questions: support@milkxpro.com. See also our Privacy Policy.